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Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees. The dedicated team of activity coordinators ensure there is never a dull moment at Red Oaks, whether it be local day trips or exercise classes, there’s something for everyone here. We empower our residents to regain independence, choice and freedom in their lives in a safe and comfortable setting.
Our dedicated and experienced team are passionate about providing care that affords the best possible alternative for those who are no longer able to manage at home. Our approach to care is based upon personalised care-plans, which ensure that each person is treated with respect and their independence and choices are maximised. The Care Quality Commission is England's health and social care services regulator. Red Oaks is rated outstanding, based on the level of care and safety at the home. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people.
Overall capacity
The bedrooms are single occupancy with en-suite facilities. People have access to communal shower rooms, bathrooms and a hairdressing salon. Red Oaks has small dining rooms and sitting areas located on each floor and alcoves where people could sit with relatives, friends or in small groups. Fig Tree restaurant is a large dining area people use mainly for the lunch meal service and it can accommodate over 40 people.
We found that people’s care plans were detailed and that they had been reviewed on at least a monthly basis. This ensured that the care provided was in line with their individual needs and preferences. Choosing care can be a difficult task and we are happy to answer questions and guide you through the different aspects of care options for your family. We provide first-class 24-hour nursing care alongside expert care for... Our specialist Care Advisers can talk you through your options and identify the best services locally to provide the support you require.
Barchester Red Oaks Care Home, Henfield, West Sussex
The home is finished and furnished to an extremely high standard, offering a homely yet spacious environment. Red Oaks is proud of its beautifully maintained and award-winning gardens, which both residents and visitors can enjoy all year around. Our dining rooms enjoy unrivalled views across the home's beautiful grounds and our team of chefs are passionate about producing nutritional meals, which are appetising and varied. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. Red Oaks accommodates up to 64 people across three separate units, namely Lavender , Gardenia and Freesia , each of which have separate adapted facilities.
Another said, “They treat you very well here, they’re so helpful. We found that people were involved in making decisions about their care and treatment. They were assisted by staff who knew them well and understood how they liked to be supported. One member of staff said, “It’s nice to be able to engage with the residents.
Similar services nearby...
One member of staff said, “It has improved, it’s a lot better now.” We observed that staff responded quickly to meet people’s needs and ensure their safety. One relative said, “The staff are lovely, they’re so cheerful”. People were encouraged to express their views and completed surveys, and feedback received showed people were satisfied overall, and felt staff were friendly and helpful. People also said they felt listened to and any concerns or issues they raised were addressed.
The Scottish Care Inspectorate is the official regulator for care services in Scotland. Individuals who require 24-hour assistance and care from qualified nurses due to medical conditions and/or personal living needs. This may include people that require intensive rehabilitative care following a stroke, or simply need support using a peg feeding tube. Red Oaks is proud of its beautifully maintained and nurtured award winning gardens which both residents and visitors to the home can enjoy all year around. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people.
Care home group
Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices. They are provided by many local Age UKs as well as other organisations.
Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home. This might enable you to live somewhere you couldn’t otherwise afford. If you simply want to move to a more suitable non-retirement home, and need help or advice with this, our EAC Advice service is here to help you.
Our dining rooms enjoy unrivalled views across the home's beautiful grounds. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. The home is purpose-built and provides 24-hour nursing care to older people, including those living with dementia. Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing.
Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades. Inspectorate reports and grades are accessible from the care home pages on this website. Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. We saw that staff were patient and gave encouragement when supporting people. They told us they were able to do things at their own pace and were not rushed.
People, relatives and staff told us that they were able to approach the manager with any suggestions or concerns. One member of staff said, “You’re always free to go and talk to the manager”. When we arrived, senior staff had just finished a daily morning meeting where they reviewed the current needs of people and the service. People told us that their views had been taken into consideration regarding any changes in the service. There were regular residents’ meetings which provided a formal opportunity for people to share their thoughts and opinions. People were encouraged and supported to eat and drink well.
Staff were knowledgeable and trained in safeguarding and what action they should take if they suspected abuse was taking place. Staff delivered people’s care in a respectful and dignified manner. People enjoyed professional relationships with the staff who supported them. People consistently remarked staff knew them well and showed the utmost patience and respect to meet their individual needs and preferences.
Assisted living apartments
After lunch we observed people, dressed in warm clothes, leaving the building to get some fresh air in the grounds, either walking, or sitting in their chairs. As many of the people living at the service were unable to speak directly of their experience, we spent time observing the care and support that they received. Staff demonstrated skill and experience when supporting people.
